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Secure and productive IT partnership 24/7
IT outsourcing frees you to focus on your core business – Valfi takes care of the technology, monitoring and ongoing development for you.
Benefits
Monitoring and problem prevention before they ever reach the user.
Updates, encryption and security settings kept current automatically.
Availability, access rights and backups all taken care of.
Your own point of contact, responsible for the whole picture and its development.
Outsourcing your IT services frees up resources so you can focus on your core business. You avoid large upfront investments and gain access to the latest technology without training costs of your own. Valfi's experts bring years of experience and keep your systems current and running smoothly.
IT outsourcing also makes your IT costs more predictable: you pay for an agreed service instead of worrying about surprise costs from, say, equipment repairs or updates.
We bring workstations and mobile devices under centralised remote management. Operating system and software updates, security settings, disk encryption and software deployment all happen automatically, without the user having to do anything. Management is continuous, not a series of one-off maintenance visits.
We don't sell hardware. We help you specify and tender equipment purchases, advise on which configuration fits the actual use case, and bring the new device under management as it is deployed. This keeps us independent of hardware vendors.
A named IT lead monitors your systems daily and makes sure cloud services, updates and remote support all work seamlessly — without you having to keep track of them yourself.
Who it's for
IT outsourcing is especially suited to businesses without their own IT department, or whose IT needs vary seasonally.
No in-house IT department – billable hours shouldn't be spent untangling IT problems.
Seasonal peaks and system updates are handled without burdening your own staff.
Distributed staff and multiple systems stay under the control of one point of contact.
Building technology and networks stay operational without dedicated IT staff.
Usability and continuity are guaranteed even when visitor numbers fluctuate sharply.
How we proceed
01
We go through your existing systems, devices and contracts.
02
We agree what the service covers and who is responsible for what.
03
We take over management of the environment and confirm everything works as agreed.
04
We take care of day-to-day operation and develop the environment to match your needs.
Smooth-running technology is at the core of your business. Our proactive approach ensures potential problems are identified and resolved before they can affect your business.
Our work is built on automated remote management: devices, cloud services and security are under continuous monitoring, so most problems are resolved before they interrupt anyone's work. We don't sell hardware — we help you specify and tender equipment purchases, and we bring new devices under management as they are deployed. Assignments that require hands-on physical work are handled through our partner network.
FAQ
Traditional IT support reacts to problems as they arise. With IT outsourcing, a named IT lead is continuously responsible for the whole picture: monitoring, updates and development are part of the agreed service, not separate assignments.
Yes. The scope is agreed to match your company's needs — you can start with, for example, cloud service management or remote support, and expand the service later.
Valfi is responsible for updates, configuration and monitoring of the agreed environment as part of the service agreement. The division of responsibility is always recorded clearly in the agreement, so both parties know who is responsible for what. See also our cybersecurity services.
We start with a review of your current state and agree the division of responsibility in the service agreement. We then take over management of the environment in stages, so day-to-day operations aren't disrupted during the transition.
The management tool continuously tracks the health of every device: boot times, disk space, memory usage, battery health, update status and the state of security software. When the metrics start to deteriorate, we fix the situation before the user notices a problem. The same view also shows which devices are nearing the end of their life cycle, so replacements can be budgeted in advance.
Yes. The scope of the service is sized to match your company's size and needs, so IT outsourcing is a cost-effective option even when setting up your own IT department doesn't make sense.
Contact us and let's discuss how we can help your business with IT outsourcing.
Tell us about your situation and we will propose a suitable solution. We reply within one business day.
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