Your Trusted Domestic IT Partner
Managed IT & Cybersecurity for Your Business
Complete outsourced IT backed by nearly 20 years of experience. We integrate AI to power your business while keeping your organization secure.
Trusted by organizations including
- BusinessOulu
- City of Oulu
- University of Oulu
- OAMK
- Rastor Institute
- National Museum of Finland
- Colliers Finland
- Baltic E-Commerce Summit
- Colliers Finland
- IECnet - A global network of Accountants, Auditors and Tax Consultants
- Zandra Rhodes
- Finnish Maritime Museum
IT Outsourcing
One partner, your whole IT environment
A fixed monthly price and a single point of contact — no surprise invoices. Switching partners is handled turnkey: we migrate your licenses and documentation with no interruptions.
Learn more about IT outsourcing →01
Devices
Workstations and mobile devices under automated remote management: updates, encryption and security settings kept current.
02
Licenses
Software licenses, e.g. Microsoft 365, on a single invoice.
03
Cloud
Cloud service management, availability and optimisation.
04
Security
Layered protection: user management, firewalls, updates.
05
Backups
Critical data backed up automatically to multiple locations.
06
Monitoring
24/7 monitoring catches problems before they affect your day.
07
User support
Fast remote support — most issues solved during the same call.
08
Outsourced IT director
A named contact who plans and budgets your IT for you.
AI
AI services for businesses
AI only delivers value once it's connected to real work and real data. We always start with what you do today — not with whatever tool happens to be trending right now.
AI training for staff and management
Practical coaching, not theory. AI Keynote wakes up the organisation, AI Workshop puts AI directly into everyday work routines, and AI Security makes sure trade secrets don’t leak out through prompts. We also train per tool — Microsoft Copilot, ChatGPT, Gemini, Claude.
Learn more →AI agents and automation
Agentic AI handles multi-step tasks independently: processing incoming messages, extracting data from invoices, updating systems and reporting back. We connect agents to your own systems through APIs and define exactly what the agent may and may not touch.
Learn more →Put your own company data to work with AI
A language model only becomes useful once it knows your guidelines, contracts and products. We build RAG solutions where the model finds answers in your own documents. On request, the whole solution can run on your own hardware, so nothing ever leaves your network.
Learn more →AI for e-commerce
Product description generation, smart search, a customer service bot and recommendations — the AI features that actually move the needle on conversion.
Learn more →Computer vision and people counting
A camera-based people counter that counts visitors locally on the device, without any footage ever leaving it. Suited to retail spaces, events and tracking property utilisation.
Learn more →Data-driven management
Metrics and reports that put decisions on a factual footing. Power BI training and ready-made reporting templates.
Learn more →
How we work
The way we work
Our work is built on automated remote management. Cloud services, devices, AI agents and security are under continuous monitoring, so most problems are resolved before they interrupt anyone's work — and the rest are handled over a remote connection without waiting.
We don't sell hardware. We help you specify and tender equipment purchases, and we bring new devices under management as they are deployed. Assignments that require hands-on physical work are handled through our partner network.
We focus on what we do best: rolling out AI, managing IT environments, cybersecurity, and building your team's skills.
Working together
How we get started
01
Assessment (45 min)
We go through your current situation: what systems you use, where time gets lost, and where your security stands today.
02
Plan and price
You get a written proposal with scope, timeline and a fixed price. Updates, licenses and work with flexible billing — no HR worries.
03
Rollout
We handle the switch from your current provider, train your staff, and document the environment.
04
Ongoing development
Regular reviews: what's working, and what's worth automating next.
Need a caring 24/7 IT partner?
IT outsourcing, security and cloud — from the same partner.
We are delighted to have Valfi as our partner in cloud services and IT management.
Case studies
Customer stories
National Museum of Finland
- Challenge
- There was no systematic, real-time data on exhibition visitor numbers or how they varied.
- Solution
- A computer-vision and sensor-based people-counting system that produces analytics automatically, with no manual counting.
- Result
- Visitor flows and exhibition utilisation are now visible continuously — decisions are based on data, not guesswork.
Vimmacompany
- Challenge
- A growing design house was manually invoicing dozens of resellers around the world based on their orders.
- Solution
- An integrated invoicing and ERP system that automatically bills resellers based on production volume.
- Result
- Invoicing now runs automatically based on orders, so the company can focus on growth instead of admin.
Frequently asked questions
Questions and answers
IT and security
What's included in IT outsourcing, and what does it cost?
Valfi's IT outsourcing covers remote endpoint management and security, software licenses, cloud service management, layered security, automatic backups, continuous monitoring and user support in English and Finnish. The service is priced as a fixed monthly fee, agreed after an assessment based on user count and environment. Budgeting stays predictable, with no hourly billing.
Do you manage workstations and endpoint devices?
Yes. We bring workstations and mobile devices under centralised remote management, so operating system and software updates, security settings, disk encryption and software deployment all happen automatically without the user having to do anything. Management is automated and continuous, not a series of one-off checks.
What does automated device management mean in practice?
The management tool continuously tracks the health of every device: boot times, disk space, memory usage, battery health, update status and the state of security software. When the metrics start to deteriorate, we fix the situation before the user notices a problem. In practice that means fewer sluggish machines and fewer interruptions to the working day. The same view also shows which devices are nearing the end of their life cycle, so replacements can be budgeted in advance instead of arriving as a surprise.
Do you buy or supply the hardware?
We don't sell hardware. We help you specify and tender equipment purchases, advise on which configuration fits the actual use case, and bring the new device under management as it is deployed. This keeps us independent of hardware vendors, so we can recommend what is best for you — not what would earn us the best margin.
What if a device breaks?
We diagnose the fault through remote management, and we can restore settings and software onto a new device remotely, so work continues without a long interruption. Anything that requires hands-on physical work is handled through our partner network.
Which areas does Valfi serve?
We serve clients across Finland and internationally. Our office is in Oulu, Finland (Kiilakiventie 1). IT services and support are delivered remotely, which means a fast response regardless of location. Training and keynotes are delivered either remotely or on your premises as agreed.
How quickly do we get help when something goes wrong?
In critical situations we typically begin investigating within an hour of being contacted. Most issues are resolved remotely during the same contact. Thanks to continuous monitoring, we catch a significant share of incidents before they show up in everyday work.
How easy is it to switch IT partners?
We handle the transition on a turnkey basis. We contact your current provider, migrate licenses and documentation, and make sure your operations aren't interrupted during the switch.
AI and training
What AI services does Valfi offer businesses?
Valfi offers SMEs AI training (AI Keynote, AI Workshop, AI Security), building AI agents and automations, connecting your own company data to a language model (RAG), AI features for e-commerce, and computer-vision solutions such as people counting. We also offer AI adoption consulting and help drafting usage guidelines.
How much does AI training cost?
Valfi's AI training courses cost €1,500–3,800 + VAT depending on scope, ranging from a 1.5-hour keynote to a full training day. The price includes tailoring the content to your organisation's industry and job roles.
What is an AI agent, and how do SMEs use one?
An AI agent is software that carries out multi-step tasks independently using a language model — it doesn't just answer questions, it does the work. Typical use cases for SMEs include processing and classifying incoming messages, extracting data from invoices and orders, first-line customer service, and compiling reports from multiple systems.
Can we use AI without our company data leaving the building?
Yes. We build local AI solutions where an open-source language model runs on your own hardware or local network. No data ever leaves for the cloud or for training the model. This is especially suited to organisations handling trade secrets or sensitive personal data.
How do you ensure security and GDPR compliance when using AI?
We draw up written AI usage guidelines for your company: what data may be entered into which tool, how personal data is handled, and how usage is monitored. Our AI Security training puts those rules into practice. Where needed, we implement the solution locally, which substantially simplifies GDPR considerations.
Who delivers the training at Valfi?
AI training is led by Valtteri Kujala, an AI trainer and keynote speaker. He has trained at events for organisations including BusinessOulu, the City of Oulu, OAMK and the Rastor Institute.
Tell us about your situation,
and we'll propose
the right way forward
Training, IT outsourcing, or both — we reply within one business day. Every quote includes the content, timeline and price, with no separate assessment fee.

