About Us

Modern IT Service – Boosting Business with Automation

When you want an IT environment that serves as the engine of your company, Valfi is the right partner. Our service is built to react quickly and anticipate risks before they materialize.

Company Values

Our goal is to make entrepreneurship effortless. We replace manual work with intelligent IT and provide 24/7 support that brings peace of mind. We don't just maintain systems; we build a data-driven future with you.

Rapid Response

We don't make our customers wait. We respond quickly and solve problems before they impact your business operations.

Reliability and Continuity

We build long-term growth by ensuring that your IT works flawlessly and your data remains secure.

Expert Advice

We don't just maintain; our experts develop your technology to support your company's profitability and results.

Motivation at work comes from results.

We build long-term growth by making sure IT works. We combine nearly two decades of expertise with modern, automated solutions and bring continuity to your digital business.

As our customer, you can demand a lot. We respond with technological vision and expertise that makes us one of the most agile operators in the industry.

Get in touch

As our customer, you can demand a lot. We respond with technological vision and expertise that makes us one of the most agile operators in the industry.

Valtteri Kujala

CEO, Valfi Oy

How We Work & FAQ

Common questions about our IT service and our way of working.

How does the transition of an IT partner to Valfi happen?

We handle the entire transition process for you on a turnkey basis. We deal with your current provider, transfer licenses and documentation, and ensure there are no interruptions to your business.

What does comprehensive IT partnership mean?

It means one partner is responsible for everything: computers, software licenses (e.g., Microsoft 365), cybersecurity, backups, network solutions, and user support. You have one number to call.

How quickly do you react to problem situations?

Our support solves most problems immediately via remote connection during the phone call. In critical failure situations, we start corrective actions within 15-30 minutes.

Do you constantly test or update the devices?

We use a multi-layered defense including user management, firewalls, and 24/7 monitoring. We also ensure that all devices and software are regularly updated as needed.

How are backups organized?

Yes. All critical data is automatically backed up to a cloud service in multiple different locations. We can restore data quickly so your business can continue smoothly.

What kind of pricing do you have for your service?

Our service is based on a fixed monthly price per service plus any extra work as needed. Larger separate projects or acquisitions are agreed upon in advance, avoiding surprise bills.

Do we need to replace all our own devices when moving to you?

Not necessarily. We first perform an audit of your environment. If your devices are secure and efficient, we will continue using them while generating a controlled lifecycle plan.

How do you leverage AI in your services?

We don't just sell hype. We help you implement concrete tools like Microsoft Copilot, Gemini, OpenAI API, and local model servers. We train your staff and ensure data remains protected.

Can Valfi provide on-site support?

With modern tools, we handle 99% of matters remotely, which is faster and more affordable. If a fault requires physical presence or installation, our expert comes to your premises.